FAQ

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Q1: What is your MOQ?

A1: Usurally MOQ is 2000pcs for our products .But we can discuss if you need some special support.

 

Q2: How about your warranty?

A2 : Warranty is 1 year. All of our company products are under 6 strict quality test before shipping out . Quality is very important for both of us .

 

Q3: What is the payment methord ?

A3: 1.Small quantity: 100% advanced when we confirm the order.

      2. Large quantity: Client need to pay deposit when the order is confirmed, and the balance should be paid   before delivery.

      3. We accept T/T, Paypal, and Western Union and so on .

 

Q4 : what is the lead time ?

A4 :  Samples are 3-5 days . Mass products Usurally 25-30 working days


Q5: How about sample? For free?

A5:Geaerally the sample should be charged. However, we will return it when you place your first formal order as we discuss ahead.


Our Service

Keyuantai guaranty products against defects are found to be defective under normal use within 1 year will be repaired without charge. If assume defects can’t be repaired will be replaced without charge within 1 year.

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Contact Us

Address:2/3 Floor Building C, HongFa Industrial Park, HongWan 3rd Area, GuShu, Bao An District ShenZhen

Tel: +86-755-2372-9169

Fax: +86-755-23729189

E-mail: benny@mykyt.com

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Shenzhen Keyuantai Industry Co.,Ltd